Privacy Policy

Data Controller
Paulo Jorge Gonçalves silva, Unip. Lda, established in Parque Quinta Barbara, Armazém C, Enxerim
8300-025, Silves
Portugal, with the email address paulosilva@mrfix-it.pt, is responsible for the treatment of your personal data.

Purposes of Treatment
The personal data we process through this page will only be used for the following purposes:
Communication with customers and clarification of questions;
Processing of requests for information;
Direct marketing communications (if you have consented to the processing of your personal data for this purpose);
Requesting services/products;

Term of Conservation
We retain your data only for as long as is necessary for the purpose for which it was collected.

Consent
By consenting to this privacy policy, you give permission to process your personal data specifically for the purposes identified and selected. If consent is legally required for the processing of personal data, the data subject has the right to withdraw their consent at any time, although this right shall not affect the lawfulness of the processing carried out on the basis of the consent previously given, nor the subsequent processing of the same data based on another legal basis, such as a legal obligation to which Paulo Jorge Gonçalves Silva, Unip. Lda is subject to. To withdraw your consent, you can contact us by letter or email address paulosilva@mrfix-it.pt.

User Rights
You may exercise your rights of access, rectification, erasure, limitation, opposition and portability at any time by requesting any of the following means:

Mailbox:
Parque Quinta Barbara, Armazém C, Enxerim
8300-025, Silves
Portugal

E-mail:
paulosilva@mrfix-it.pt

The data subject may also lodge complaints about data processing with the National Commission for Data Protection.

Data Transmission
The processing of user data may be carried out by a reputable service provider hired by Paulo Jorge Gonçalves Silva, Unip. Lda. When this happens, Paulo Jorge Gonçalves Silva, Unip. Lda takes the appropriate measures to ensure that the entities that have access to the data offer the highest guarantees with regard to data protection. Thus, any subcontracted party will handle the Users' personal data, in the name and on behalf of Paulo Jorge Gonçalves Silva, Unip. Lda, strictly complying with legal regulations on personal data protection, information security and other applicable standards.

International Data Transfers
Paulo Jorge Gonçalves Silva, Unip. Lda may, within the scope of the purposes described, transfer your user data outside the territory of the European Economic Area (EEA). In these cases, it will rigorously comply with the applicable legal dispositions, namely the determination of the adequacy of the destination country(ies) in what concerns the protection of personal data and the requirements applicable to such transfers.

Mandatory nature of the requested data
The data in the customer record that are identified with an asterisk (*), will be required to fulfill the purpose established. As such, if the user does not provide them, Paulo Jorge Gonçalves Silva, Unip. Lda will not be able to fulfill the user's request.

Automated Decisions
Paulo Jorge Gonçalves Silva, Unip. Lda may elaborate user profiles, which will allow the adoption of automated decisions, based on personal characteristics, preferences, behavioral history and location. In these cases, the user will have the right to obtain human intervention in the decision, to express their point of view and to challenge the decision adopted.

Personal Data Protection Measures
Paulo Jorge Gonçalves Silva, Unip. Lda applies several appropriate technical and organizational measures to protect the personal data of users.

Privacy Policy Changes
From time to time, Paulo Jorge Gonçalves Silva, Unip. Lda will update this Privacy Policy. We ask that you periodically review this document to keep it up to date.

What are cookies
"Cookies" are small software tags that can be stored on your computer through your internet browser, retaining only information related to your preferences, and as such do not include your personal data.

What kind of information do we collect?
When you contact us by filling out a contact form, or by scheduling a visit, or making or attempting to make a purchase through the site, we collect some information about you, including your name, address, e-mail address and telephone number.
In addition, when you visit the site, we automatically collect some information about your device, including information about your internet browser, operating system and time zone. When you browse this site, we collect information about the individual web pages or products you view, such as websites or search terms that referred you to the site, and information about how you interact with the site.

How do we get this information?
Is entered by you on our website or otherwise provided by you.
We use "log files" to track actions that take place on the site and collect data including your IP address, browser type, internet provider, referring/exit pages and date/time stamps.
We use "pixels," which are electronic files used to record information about how you navigate through the site.
We use "cookies," which are small pieces of data stored in a site visitor's browser. Cookies are typically used to keep users logged in, record their preferences and selections, and suggest relevant content. The table below explains which cookies we use and why.

Name
Type
Goal
Duration
AI_buffer
Essential
Used in context with "AI_sentBuffer" to limit the number of updates from the data server (Azure). This synergy also allows the website to detect any updates from the data server
Sessão
AI_sentBuffer
Essential
Used in context with the "AI_buffer" to limit the number of updates from the data server (Azure). This synergy also allows the website to detect any updates from the data server.
Sessão
ai_session
Essential
Preserves user states in page requests
1 dia
AITR_OnError
Essential
This cookie is used to detect errors on the website. This information is sent by website support personnel to optimize the visitor's experience on the website itself
Sessão
ASP.NET_SessionId
Essential
Retains the visitor's session state on page requests
Sessão
CookieConsent
Essential
Stores the user's cookie consent status for the current domain
1 ano
cartkey
Essential
This cookie is used to store the products the user has added to the cart
30 dias
productsfavourites
Essential
This cookie is used to store the products you have added to your wish list
1 ano
subscriberid
Essential
Essential data (login and session information) for system operation
1 ano
siteMeasurementLength
Essential
This cookie caches measurement units to provide them more quickly in the product catalog
1 dia
siteMeasurementMass
Essential
This cookie caches measurement units to provide them more quickly in the product catalog
1 dia
Ai_user
Essential
Used to collect information about application performance and crashes, and monitor page views in the app. This information allows us to better understand usability, and to find and fix performance issues and other problems that occur for users in production
1 ano

How can I change my cookie settings?
You can change your cookie preferences by clicking the "C" icon at the bottom of the site or the cookie settings link in the footer. You can then adjust the sliders to "on" or "off", and then click the "X" icon. Your settings will take effect when the site is updated.

How we use this information?
We use this information to communicate with site users, and to fulfill any booking requests and/or orders placed through the site. In this way, the information and advertisements that appear in each user's session will be in accordance with the preferences shared with us about our products or services.
We use the device information we collect to improve and optimize the user experience on our site (for example, by generating analytics about how our customers navigate and interact with the site and to evaluate the success of our marketing and advertising campaigns).

Sharing Your Information
You can read more about how we use your personal information on our Privacy Policy page, which you can find on our website.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to subpoenas, search warrant or other lawful request for information we receive, or to protect our rights.

Data Protection Rights
If you are a European resident, you have the right to access the personal information we collect about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information at the bottom of this page.
Additionally, if you are a European resident, we emphasize that we are processing your informal information in order to fulfill contracts we may have with you (for example, if you place an order through the site), or to pursue our legitimate business interests listed above.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at paulosilva@mrfix-it.pt.